Help Center

Please use the below form. You can also call customer service on +1 (310) 422-4414 or email us at info@pomandpaisley.com.

Contact Us

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.

Shipping Information

Where do you ship?

How much does shipping cost?

How long does it take for my order to arrive?

Can I track my order?

Do you offer express or expedited shipping?

Payment Information

What payment methods do you accept?

Is my payment information secure?

Can I use multiple payment methods for one order?

Do you charge sales tax?

Order & Returns

How do I place an order?

Can I modify or cancel my order?

What is your return policy?

How long does it take to process a return?

Do you offer exchanges?

Contact Information

How can I contact Pom and Paisley?

Do you have a physical store location?

Can I follow you on social media?

What are your customer service hours?

How do I provide feedback or suggestions?